Privacy Policy

Privacy Policy

Education Rocks Inc. d/b/a Education Rocks K-6 Student Learning Activities (referred to in this policy as “Education Rocks”, “Education Rocks Inc.”, “ERI”, “us”, “we”, or “our”) has adopted the following Privacy Policy to explain how we collect, use, and share information from and about you in connection with our products.

Your privacy and security are very important to us at ERI. We are committed to transparency when it comes to our privacy practices and how we safeguard your information. This Privacy Policy (“Policy”) outlines what kinds of information we may collect from and about you as you visit or use ERI, how that information may be used and shared, and what rights and choices you may have.

This Policy applies to any use of our “Document(s)” which includes our website at educationrocks.ca and any affiliated web pages or forms we may create or host (collectively our “Site”), our mobile applications (“Apps”), or when you communicate with us. By using or accessing the Document(s) in any manner, you acknowledge that you accept the practices and policies outlined in this Policy, and you hereby consent to our collection, use, and sharing of your information in the following ways. This Policy is part of our Terms of Service. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

I. Personal Information We Collect

Some information we collect in connection with our Website is considered “Personal Information” (or PI). Personal Information means information that relates to and can be used to identify you personally and includes things like your full name, street address, phone number, email address, and also includes information referred to as “personally identifiable information”, “personal information” and “personal data” under applicable data privacy laws, rules, or regulations. Other than as provided for in this Policy, we won’t share or disclose Personal Information without your consent. Sometimes Personal Information may be aggregated or de-identified to remove the ability to link that data to an identifiable person and such data will no longer be considered Personal Information. De-identified, aggregated and other non-personal information and may be retained, used, and disclosed in accordance with applicable privacy laws.

1. Categories of Personal Information We May Collect:

2. Sources of Personal Information We Collect

A. You, for information you make available to us.

Guests. When you use our website as a Guest, we may ask for information about your preferences and interests to personalize your experience and help you find what you need. We will also ask you for your email address when you choose to make a purchase.

All Members. To become a Member, we require that you pick a unique username, and provide us with your email address to complete a purchase transaction and so we have a means of contacting if necessary. We may also ask you to tell us your name so we know who you are.

We may ask you to share some information about what kind of user you are (your role), your geographic location, what and where you teach, and information about your interests to help us personalize your experience using our Services. Finally, some features of our Service may allow you to upload, create, record, post or otherwise add and/or share Resources or other content (“Content”) through our platform.

Purchase information. When you make a purchase through our Website, you’ll need to provide billing and payment information to complete your order. We’ve carefully chosen Service Providers who use Payment Card Industry Data Security Standard (PCI DSS) compliant practices to process payments (“Payment Processors”). Whether you check out using a credit or debit card, Stripe account, or any other payment method we may support, your payment will be processed directly by our Payment Processor and we’ll never have access to or store your full payment card details.

When you use a credit or debit card to pay for your purchases, you’ll be asked to add a credit or debit card payment source (“Payment Card”). When you submit your order, this information will be sent directly to and stored by our Payment Processor. After your payment is processed, the Payment Processor will send ERI some details about the transaction so that we can record your order in our database and provide access to the Document(s) that you purchased.

The Payment Card you added will be available for future use on your Account. You can edit or remove this information at any time by navigating to the checkout page.

B. You, For Information Collected Automatically In Connection With Your Use of Our Services

When you use our Website as a Member or a Guest, we receive and collect certain information from your browser and your device such as your Internet Protocol address (IP address), device information, operating system, browser type and version, and browser country location. This information helps us defend against fraudulent activity or attacks, maintain the security of our Services, and improve and personalize your experience.

We also log data related to how Members and Guests use our Website, including Cookies (as defined below) that may uniquely identify your visit or account. This log data includes details such as what pages of our Site or App you visit and when, how users navigate through the Site, and visit referral URLs. This information allows us to better understand how our Website is being used, helps us make improvements, and enables us to personalize your experience with our Website. (Please refer to the Cookies section below for more information about how we use Cookies.)

From time to time, we may host and provide Members and Guests the opportunity to participate in contests, sweepstakes, and surveys. If you choose to participate, you may be asked to provide Personal Information which may be used for purposes necessary to administer the contest, sweepstakes, or survey, or for other marketing purposes.

C. Integrations

Google Integrations include your use of certain features allowing you to receive leased Document(s) from ERI through an integration with Google Drive.  ERI may add or remove Google Integrations from time to time. Your use of Google Integrations is at your discretion and risk and subject to the ERI’s and Google’s Integration’s terms and privacy policies.

D. External Payment Accounts.

If you choose to pay for a purchase using an external account like Stripe or ApplePay, you’ll directly access that account to complete your order and when it’s complete, they’ll send us a confirmation with transaction details so we can record your order and provide access to the Document(s) or services you’ve purchased. We do not collect information about or have access to the specific payment or funding sources or any other financial account details associated with your Stripe, ApplePay or other similar external accounts.

II. How We May Share Personal Information

We disclose your Personal Information to the following categories of third parties including service providers, contractors and other parties:

1. Service Providers & Contractors: ERI engages the services of third party companies and contractors (“Service Providers”) to support and help provide certain features of our Website such as, but not limited to, payment processing, hosting, customer support, data storage and analysis, monitoring Site traffic and activity, usability testing and research, error reporting and debugging, communication and content delivery, business operations, advertising, surveys, security and fraud prevention, staff augmentation, and other services. ERI shares data with these Service Providers so that they can perform their services which help deliver our Website more securely, efficiently, and effectively. Service Providers may have access to certain Personal Information in the course of providing their service. Service Providers’ access to your Personal Information is limited to the purpose of providing their services in accordance with an agreement with ERI. Service Providers are not permitted to disclose Personal Information they may process on our behalf to other parties (other than their own service providers as necessary) or use your Personal Information for any other purpose.

ERI may, from time to time, share aggregate or de-identified user data with business partners, Service Providers, or other third parties to identify or share trends, usage statistics, and so on.

B. Third Parties, in Connections with a Merger, Acquisition, or Other 

Change of Control: As part of a merger, acquisition, bankruptcy or other transaction in which a third party assumes control of our business (in whole or in part), we may transfer the data we have collected, including Personal Information, to the third party. In such an event, we’ll notify you of that change. In addition, any purchasing company would have to abide by the terms of this Policy including notifying you before making material changes and giving you the opportunity to opt out.

C. Third Parties, for Information Requests and Legal Obligations: To 

the extent you make purchases through our Website using an institution, school, or other third-party entity’s credit or debit card, Stripe account, or any other payment method, and that institution, school, or third party requests such information or information related thereto and ERI, in its sole discretion, determines such request is reasonable, we may choose to provide such information or information related thereto to that institution, school, or third party.

Finally, we respect and comply with legal obligations and may release information (including Personal Information and information about your account activities) in cooperation with a law enforcement investigation, in response to a valid legal request such as a court order, legal subpoena, or government inquiry or audit, as part of the process outlined by the Digital Millennium Copyright Act (DMCA), or to defend, protect, or exercise our legal rights.

D. Other Third Parties, at Your Direction: We may share your 

Personal Information with other third parties as authorized, directed or requested by you. From time to time, we may provide access to Third Party Integrations or otherwise partner with third party companies or organizations including advertisers to provide additional services, products, and offers (collectively “Partners” and “Partner Services”). When you choose to engage with Partners or use Partner Services, you direct ERI to share Personal Information for the purposes of facilitating your use of the Partner Services and the Partner may collect information from you directly by your interaction. When you choose to engage with Partner Services or authorize ERI to share your Personal Information with a third party other than a Service Provider, you understand that Partners and other such third parties are independent of ERI and this Privacy Policy does not apply to such third party’s collection, use, and sharing practices. You may want to review each such third party’s own privacy notices prior to engaging with them for information on how such third parties will process your information.

III. Our Commitment to Children’s Privacy

At ERI, we take children’s privacy very seriously. ERI’s Terms of Service require all account holders to be at least 18 years old. Except as otherwise set forth in this section, we do not knowingly collect Personal Information from children under the age of 13. 

IV. Data Security and Retention

1. Data Security

We seek to protect your Personal Information from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Information and how we are processing that data. You can help keep your account secure by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure. We cannot guarantee the complete security of any data you share with us, and except as expressly required by law, we are not responsible for the theft, destruction, loss, or inadvertent disclosure of your information or content.

2. Account Security

Access to your ERI Account is secured by the password you choose. For your security, we store only a hashed version of your password. This means that we don’t know your password and your password isn’t visible to us when members of our team view your Account for example to provide you with support.

To prevent unauthorized access to your Account, choose a password that can’t be easily guessed and don’t share your password with anyone else. Whenever you use a shared computer or other shared device to access your ERI Account (for example, a school computer), be sure to log out of your Account completely before you leave your workstation, uncheck the “remember me” option at login, and select “no” if the web browser prompts you to save your login credentials. You’re responsible for keeping your password confidential, and for all activity that occurs under your ERI Account, whether or not authorized by you.

You can change or update your password anytime by visiting your My Account page. If you forget your password, you can use the “Forgot Password” feature to get a reset password link emailed to you.

3. Data Retention

ERI will use your information for the reasons detailed in this Policy in order to deliver our Document(s) to you. You can deactivate or permanently close your account with us at any time. If you deactivate your account, your account is placed in an inactive state but remains intact and you may reactivate it by logging back in with your username or email and password at any time. If you deactivate your account, we’ll no longer send you marketing or other email communications. You can close your account permanently by writing in a request to our support team. We will retain your information as long as you have an ERI account that has not been permanently closed and for some time thereafter as needed and in accordance with applicable law and industry best practices. For example, financial records often must be kept for a minimum of 7 years. We may also retain certain information, to comply with a valid legal request or resolve a dispute, or to meet any legal requirements or obligations. We may also continue to include your data as part of ongoing data and usage analysis on an aggregated and/or de-identified basis. We may dispose of Personal Information sooner if subject to a verifiable request for erasure under applicable law.

V. Your Rights and Options

1. Account Information:  At ERI, it’s important to us that you have the ability to make choices about your personal information, so we provide you with options for managing your account and the information you give us. For jurisdiction specific rights, see Section VIII.

2. Saved Payment Source. Your saved Payment Card record can be edited or deleted from the checkout page.

3. Email Preferences

ERI uses your contact information to communicate with you about our services and to provide notifications related to your account or activity. Certain communications related to your account or your activity are required and you can’t opt out of receiving them. These include, but aren’t limited to, purchase-related notifications, notifications related to changes that have been made to your login credentials or account details, and legal notifications. Other communications may not be required such as announcements about our Website, newsletters and messages with information you might be interested in, and other marketing and promotional messages (“Optional Communications”). You can manage your preferences related to Optional Communications in the Email Preferences section of your account, or by using the “unsubscribe” link at the bottom of any Optional Communication you receive.

VI. Hosted Content, Ads, and Links to Third Party Websites

Our Website and Document(s) contain content from third parties including third party offers/ads (“Third Party Content”). Third Party Content may contain links where you can access websites and/or content owned and operated by third parties. The terms of this Policy apply only to our Document(s) and websites and do not apply to any third party websites or services that may be linked to, integrated with, or accessible from our Website and Document(s). We can’t guarantee the privacy and security standards of other websites or services, so if you choose to engage with third party content, you’ll want to familiarize yourself with the privacy policies and other terms applicable to those providers.

VII. Cookies, Interest-Based Advertisements and Google Analytics

1. Cookies:

We use cookies and similar technologies such as pixel tags and web beacons (collectively, “Cookies”) to enable us to recognize your device or browser. Cookies are small pieces of data — usually text files — that are stored in the browser of your computer, tablet, phone, or similar device when you use that device to visit our Website and are used to allow you to pick up where you left off, tailor your experience, surface relevant information, products, and advertisements, and provide us with helpful information to monitor traffic and performance, debug errors, and make improvements. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s).

By using our Website as a Visitor or Member, you agree to our use of Cookies in the following ways, as well as other similar purposes:

• Analytics

• Marketing and advertising

• Preserving your preferences

• Personalizing your experience

• Understanding our website traffic and performance

• To ensure the security and availability of our Site and our Services

You have the right to decide whether a website can store Cookies on your computer. Depending on the internet browser you use, you may be able to view, manage, delete, and disable Cookies through your browser preferences. If you choose to delete Cookies or to not allow us to use Cookies, some features may not work properly and you may have to manually adjust some preferences every time you visit a site. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.

The following types of Cookies are used in connection with our Website:

• Essential Cookies: Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Website. Disabling these Cookies may make certain features and services unavailable.

• Functional Cookies: Functional Cookies are used to record your choices and settings regarding our Website, maintain your preferences over time and recognize you when you return to our Website. These cookies help us to personalize our content for you, greet you by name, and remember your preferences.

• Performance/Analytical Cookies: Performance/Analytical Cookies allow us to understand how visitors use our Website such as by collecting information about the number of visitors to the Website, pageviews and other details about your session. Performance/Analytical Cookies also help us measure the performance of our Website and marketing campaigns in order to help us improve. To support and enhance the Website, we use third-party analytics services, including those provided by Google Inc. (“Google”) and Heap Inc. (“Heap”). Google uses cookies in connection with its Google Analytics services. Google’s ability to use and share information collected by Google Analytics about your visits to the Website is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google’s use of cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out browser Add-on at https://tools.google.com/dlpage/gaoptout/. If you would like more information on the type of information Heap collects, please visit Heap’s Website Terms of Use at https://heap.io/terms.

• Advertising Cookies: Advertising Cookies collect data about your online activity and interests in order to display advertising relevant to you. For more information about this, please see the section below titled “Information about Interest-Based Advertisements.” This may include cookies set for advertising by ERI as well as by third parties.

2. Information about Interest-Based Advertisements:

In some cases, you may see advertisements about our Website on other websites or services which may be targeted to users who have visited our Site or used our Document(s) or who fit certain general profile categories or display certain preferences or behaviors, or you may see offers from third parties when using our Services (“Interest-Based Ads”). With respect to these Interest-Based Ads, we comply with the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles for Online Behavioral Advertising. Through the DAA and Network Advertising Initiative (“NAI”), several media and marketing associations have developed an industry self-regulatory program to give consumers a better understanding of, and greater control over, ads that are customized based on a consumer’s online behavior across different websites and properties. To make choices about Interest-Based Ads from participating third parties, including to opt-out of receiving behaviorally targeted advertisements from participating organizations, please visit the DAA’s or NAI’s consumer opt-out pages, which are located at http://www.networkadvertising.org/choices/  or www.aboutads.info/choices 

3. Google Analytics

We use Google Analytics to understand and analyze browsing activity, and for advertising through their AdWords and Remarketing Lists features. Google Analytics may store cookies on your device when you use or access our Website and/or Document(s) and may use those cookies to display advertisements for our products or Services when you visit other websites. You can find out more about this by reading the information Google provides in this explanation: How Google uses data when you use our partners’ sites or apps. If you don’t want Google Analytics to use cookies when you browse, you can install the Google Analytics Opt-Out Browser Add-On to prevent Google Analytics from placing cookies on your browser. You can find out more about this option and how to install the Add-On here.

VIII. Canada Specific Notices & Rights

Personal Information Protection and Electronic Documents Act 

IX. Changes To This Policy

From time to time, we’ll update this Policy in accordance with the process and rules in our Terms of Service. We will alert you to changes by placing a notice on the Site, by sending you an email, and/or by some other means. Please note that if you haven’t provided us with your correct email address, those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Policy in effect at the time such information is collected.

X. How To Reach Us

For any questions you have about this Policy, the ways in which we collect and use your Personal Information, or your choices and rights regarding such use, or if you need assistance with your Account, you can reach us anytime using the following methods:

• Email: hello@educationrocks.ca

You may also find the answer to your question in our FAQ. 

This Policy was last Updated June 1, 2024, effective November 22, 2022